ConnectWise said its new user interface will provide MSPs with a more consistent experience, reduce the clicks needed to navigate between functions, and ensure the same key carries out the same function in every program.
NTT Security will integrate the Qualys Cloud Platform with its own managed security services offerings, standardizing its capabilities around asset inventory, vulnerability management, policy compliance and web app security.
MSPs would be wise to double down on security and take advantage of greenfield opportunities around managed detection and response in the SMB space, attendees at Continuum's user conference were told Thursday.
MSPs can maximize the value by focusing on sales growth and EBITDA, investing in cloud, telephony and application services and becoming a true virtual CIO, according to Continuum CEO Michael George.
Continuum plans to roll out security products, remediation tools and training for MSPs just months after the IT management platform vendor experienced its own security issue.
MSPs can cut costs, charge more, and strengthen their brand preference by investing in customer experience, according to Forrester Research Vice President Harley Manning.
Autotask will introduce a new ticketing user interface early next year that will provide a service progression timeline and a checklist of sequential tasks for the technician.
Autotask has doubled the size of its business in the last two years as the company has leveraged its new private equity funding to acquire key industry players, according to CEO Mark Cattini.
Infrastructure management solution provider Ensono has purchased a 270-person cloud platform provider to bolster its capabilities around VMware, Amazon Web Services and Microsoft Azure.
The new platform from the remote monitoring and management vendor lets MSPs buy and sell scripts, reports, templates and agent procedures with an eye on boosting productivity.
The sale to Open Text includes EMC’s Documentum enterprise content management business, according to Open Text. The deal is expected to close within 120 days.
Three months after selling its operations in The Netherlands, Ciber continues to divest itself of non-strategic businesses, this time selling its Norway operations to ManwpowerGroup.
When it comes to marketing, it's 'all about the little things you do,' says Jonathan Fisher, chairman and founding partner of BrandExtract, in a session at XChange 2016.
Solution providers looking to grow their monthly recurring revenue must meet more qualified prospects and have conversations around business results, a managed service provider said at XChange 2016.
ConnectWise's remote monitoring and management, quote and propose, and remote desktop tools will all adopt the ConnectWise name as capabilities become more tightly aligned, an executive tells solution providers at XChange 2016..
Amazon Web Services pioneer Datapipe has bought the U.K.'s fastest-growing MSP to beef up its overseas capabilities, skill sets and talent around cloud services.