The software-as-a-service startup, founded as a managed services provider in 2013, said more than 2,000 new users are adopting its documentation platform every month.
The quickly growing managed services provider announced Praschak, a technology and telecom services industry veteran, as its new president and CEO on Monday and he's already got a plan to expand the business.
CRNtv spoke with Bobby Cameron, VP and Principal at Forrester Research, Inc. during the XChange Conference last week. Cameron discussed the rapidly changing technology landscape, and what solution providers should be focusing on to keep ahead of it.
A panel of top solution providers said they see an incredible opportunity for partners to become experts at understanding and helping customers embrace IoT, artificial intelligence, data analytics and the cloud.
Solution providers also should find a way to assess whether the individuals are solutions salespeople or if they're just selling point products, says Kyle Jackson, ConnectWise's major account sales director, in a session at XChange 2017.
President of Direct-Core Business and Digital Dinesh Venugopal said Mphasis is charging full-speed ahead since Blackstone Group acquired HPE's majority stake in the $1 billion solution provider 10 months ago.
Onboarding a new client the right way can make a difference in retaining customers. Read this advice from service provider executives. (From ITBestOfBreed.com)
The remote management and monitoring vendor says the custom-designed offering will provide MSPs with positioning, sales training, pricing, packaging and lead-generation support.
Accenture has purchased a 70-person digital optimization firm that uses deep research and experimentation to get to the heart of helping customers find better experiences online.
DXC and Tribridge executives detail the scale the combined firm will have around Dynamics 365, the vertical specialties for each company's Dynamics practice, and the new geographies Tribridge plans to initially target.
ConnectWise Chief Revenue Officer Adam Slutskin has left the company after helping the IT service management vendor grow revenue 17-fold and carry out three key acquisitions.
The office supply retailer, which is being sold to a private equity firm for $6.9 billion, has been expanding into IT and managed print services to help offset its in-store sales.
Continuum has rolled out a low-cost backup and restore option to MSPs that service smaller, price-sensitive customers or larger clients with stringent regulatory or compliance requirements.
WWT on Monday announced the launch of EA+, a program that packages a set of software solutions as a highly-customizable managed service, providing a new take on enterprise licensing agreements.
ConnectWise expects to expand its cloud management, monitoring and billing capabilities beyond Microsoft Office 365 and Azure by the end of the year to include Cisco and Amazon Web Services offerings.
Thoma Bravo, a private equity firm with $17B in investment commitments, has purchased global IT management platform provider Continuum to boost organic growth and M&A activity in the SMB security space.
With the backing of Strattam Capital, which bought a controlling share of Contegix in November, more acquisitions are on the horizon, Jeremy Pease, senior vice president of product and strategy for Contegix, tells CRN.